At Heaton Place, we believe that our staff members are the key to fulfilling our promise of a balanced retirement lifestyle. Our staff members are handpicked based on their extensive experience, dedication to our resident's needs and passion to serve our seniors and promote overall health.
As the first independent retirement residence in Armstrong, Heaton Place is in the heart of the community, and our expertly trained staff have developed a warm, home-like atmosphere for our residents.
Meet Our Key Staff
Penny has enjoyed a dynamic career, which has taken her to many parts of western Canada. It was nine years ago, when she visited the Armstrong area where she immediately fell in love, and knew she had to stay. As Heaton Place Retirement Community's Manager, she brings with her a wealth of experience in management, marketing, human resources, and accounting. With many years of experience volunteering with seniors, in different capacities she has learned that with a delightful blend of laughter, caring deeds and listening to many wonderful stories it has heightened her zest for life. She brings to this position spirited enthusiasm, and a love for the work that she does.
Starting out in 2014 as the Activities Assistant, Morgan now serves as Heaton’s Activities Director. Her love of fun, laughter, and relationship-building makes her an excellent fit for this role. Morgan enjoyed four years of post-secondary education, graduating from UBC’s Okanagan Campus and earning her Bachelor of Arts with Honours in English. She loves to learn and has grown immensely during her time at Heaton. Morgan’s experience with seniors has ranged from volunteer work to private home care, and she has now found her niche in planning and facilitating a myriad of exciting activities. A former resident of Vernon, she currently lives as a newlywed in Armstrong. Theme nights, musical guests, various games, crafts, and of course, Bingo, keep Morgan, as well as the residents, busy and happy.
Nicole hails from Winnipeg, Manitoba, but after visiting Armstrong over 10 years ago, the decision to move was made and she immediately felt at home. Her zest for life is fueled by her two small children, a good cup of coffee and being involved in the community. Nicole spent her early career in the finance industry and loved building relationships with clients and seeing retirement plans come to fruition. Nicole brings an experienced administrative skill set to Heaton Place and balances it with compassion, understanding and a genuine caring nature for our residents. She is always available to brighten your day with something as simple as a smile, or her proficient ability to handle the daily challenges a retirement facility presents.
Frances has been a resident of Armstrong for over 23 years. Married with two grown sons, she brings to her position of Housekeeping Supervisor, a valued sense of humor and a genuine caring for all. For many years, she worked as a Care Aide for seniors both in the private sector as well as in extended care facilities. She enjoys the wittiness and stories our seniors share with her as she diligently cleans and cares for all the individuals and areas of Heaton Place Retirement Community.
Dave was born in South Wales Great Britain at the Lynwood Ox Witch Coast Guard Station. He immigrated to Canada in 1964 at the age of 8. His family flew from London to Montreal via B.O.A.C. and then commuted from Montreal to Vancouver by rail. Dave lived in Deep Cove North Vancouver during his teens and worked delivery fuel for ESSO. He moved to Armstrong in 1974 and built custom homes for Enoch and Sons Construction until the recession in the late 1980’s. Dave met his wife of 27 years in Vernon, B.C. and continues to live and work in Armstrong. He has been a part of Heaton Place since the early construction phase, and because of his thorough knowledge of the building, has been in the role of Maintenance Manager since its opening in late 2011.
Gareth, also known as “Gaz”, fills the important role of Food Services Manager. His path to the restaurant industry started at the young age of 15 and his passion for cooking is evident in the menus he plans and prepares at Heaton Place. Originally from Staffordshire, England, he made a permanent move to Canada in 2009, eventually discovering home in Armstrong. He sources out and prefers to use fresh, local Okanagan ingredients in his meals and works hard to please our residents with traditional, home style cooking. When Gaz is not creating delicious meals at Heaton Place, he is busy raising his two sons and new baby daughter with his wife, building guitars, playing music, dabbling in carpentry and, of course, attentive to his dog, Scruffy.